Who we are

Gourab Roy is a dedicated YouTuber, passionate about helping students excel in competitive examinations. Our online platform is designed to provide comprehensive courses, video solutions, and valuable resources like short notes for recaps, repeated questions in PYQs, etc. to assist students in their exam preparation.

This website started as my YouTube channel started to gain popularity. This is to cater to the needs of my on-growing audience base. This website is developed and maintained jointly with my friend, Soubhik Ghosh. Our website address is: http://gourabroy.com.

Acceptance of the Terms

In addition to our Terms and Conditions, we respect your privacy and is committed to protecting it. This Privacy Policy (the “Policy”) explains the types of information collected by us when you use https://gourabroy.com/ (the “Site”).

Please ensure that this Policy is perused by you before availing any services from us. This Policy shall be updated from time to time and to stay abreast with our method of using your information and protecting your privacy, please keep reviewing this policy. By using our Site and/or its services, you agree to bound by the terms of this Policy.

By using our Site, and its Services, and/or providing your information, You content to the collection and use of the information. You disclose on our Site in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy. If you don’t agree for the forgoing, please don’t continue to use or access our Site.

Personally Identifiable Information (PII)

We collect certain information about you to help us serve you better. The information collected by us is of the following nature:

Information we collect from you:

  • Name
  • Telephone Number
  • Email Address
  • Service Address
  • Other information about the service address which you give us
  • User uploaded photos and IDs
  • Demographic information such as postcode, preferences and interests
  • Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

Information we collect automatically:

  • Device and Log information
  • Network information
  • Usage information
  • Information from cookies and other technologies

You are solely responsible for:

  • maintaining the strict confidentiality of your Personal Information
  • not allowing another person to use your Personal Information to access the Services
  • any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
  • ensuring that the information submitted by you complies with our Terms and Conditions.
  • ensuring that the information provided by you is correct and updated form time to time.

Basis for Collection

We collect and process your PII based on legal parameters depending upon the nature of Personal Information and the purposes for which it is processed are:

  1. To find third party service providers
  2. Internal record keeping
  3. We may use the information to improve our products and services
  4. We may periodically send promotional emails or messages on the Site about new products, special offers o other information which we think, you may find interesting using the email address of which you have provided.
  5. From time to time, we may use the information to customize the Site, according to your interests.

We may use PII to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience; detect and protect us against error, fraud, and other criminal activity; and enforce our terms and conditions.

Comments

When you leave a comment on our website, we collect the data you provide, including your name, email address, and the content of your comment. This information is used to:

  1. Respond to your comments in a timely and informative manner. We value your feedback and strive to provide helpful and relevant responses to your questions or concerns.
  2. Display your comment on the website to foster a vibrant and engaging community. Your comments contribute to a rich and diverse discussion, and we appreciate your participation.
  3. Analyze and improve our content based on your feedback and suggestions. Your insights help us identify areas for improvement and ensure that our resources are relevant and valuable to our users.

Media

If you upload images or other media to our website, we recommend avoiding uploading content that contains personally identifiable information (PII). For example, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Any media you upload becomes publicly accessible, and we encourage you to exercise caution when sharing personal details.

Please note:

  1. We reserve the right to remove or edit any media that violates our terms of service or is deemed inappropriate.
  2. We are not responsible for the content of any media uploaded by users.
  3. By uploading media to our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

We encourage you to use our platform to share your knowledge and experiences related to competitive examinations and their counselling. However, please be mindful of the potential consequences of sharing information in public forums.

Cookies

Our website uses cookies to enhance your user experience and provide a personalized browsing environment. Cookies are small text files stored on your device. We use cookies to:

  1. Remember your preferences and settings, such as your preferred language, region, and display settings. This allows us to tailer your experience to your specific needs and preferences.
  2. Analyze website traffic to understand user behavior and identify areas for improvement. By tracking how visitors interact with our website, we can optimize our content and navigation to make it more user-friendly.
  3. Track user behavior to provide targeted recommendations and content. We use cookies to analyze your browsing history and preferences to deliver relevant content and suggestions that are tailored to your interests.
  4. Enable certain website features, such as shopping carts, logins, personalized recommendations. Cookies help us provide a seamless and efficient user experience by enabling these essential features.

We use a variety of cookies including:

  1. Session cookies: These temporary cookies are deleted when you close your browser. They are used to track your interactions within single browsing session.
  2. Persistent cookies: These cookies remain on your device until you delete them or they expire. They are used to store your preferences and settings across multiple browsing sessions.
  3. First-party cookies: These cookies are set by our website. They are used to collect information about your interactions with our site.
  4. Third-party cookies: These cookies are set by third-party websites, such as advertising networks, analytic providers, etc. They are used to collect information about your browsing behavior across multiple websites.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data with any third parties, except as required by law or to provide necessary services. Your privacy is our top priority, and we are committed to protecting your personal information. However, we may share your data with:

  1. Service providers that we use to operate our website and provide our services. These service providers may include hosting providers, payment processors, email marketing services, and analytics providers. We require these service providers to maintain strict confidentiality and security measures to protect your data.
  2. Law enforcement agencies or other government authorities if required by law or in response to a valid legal request. We may also share your data to protect our rights or the rights of others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. This also preserves the historical record of our community’s interactions.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Your data is stored in our web server. We take appropriate measures to protect your data from unauthorized access, disclosure, alteration or destruction. However, visitor comments may be checked through an automated spam detection service.